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Customer Interaction Management - Call center software to improve customer service through integrated, online communication channels, including self-service, chat, email, phone, and VoIP.
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Customer Interaction Management - Call center software to improve customer service through integrated, online communication channels, including self-service, chat, email, phone, and VoIP.
   
   
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Talisma Advancement Constituent Relationship Management (CRM) empowers university advancement, development, alumni relations, and public affairs staff to improve communication and drive activities necessary to build personal, one-to-one relationships and meet funding goals. Using Talisma Advancement CRM effectively will increase productivity decrease program expenses.
  • Establish and manage relationships with alumni, donors, and corporate partners
  • Manage dynamic communication plans and campaigns
  • Perform powerful success metrics analyses for future development efforts


Build lifetime constituent value through stronger, personalized relationships

  • Maintain a single view record of all interactions with donors and prospects.
  • Easily import records of new graduates, target companies, or other prospect sources.
  • Use technology to identify and focus resources on those most likely to donate.
  • Automatically track and manage all interactions with constituents, across all communication channels, during the entire lifecycle—from prospect to donor to trustee.
  • Provide prospects and donors the option to interact and contribute online using email, chat, Web forms, and Web self-service.
  • Manage and track multi-step, multimedia campaigns.
  • Build automated workflows that improve fundraising efficiency and effectiveness.
  • Easily configure role-specific screens for students, volunteers, staff, managers, and executives.
  • Generate real-time reporting and in-depth analyses of prospecting and donor development activities.
Talisma Advancement CRM software helps universities establish and manage relationships with alumni, donors, and corporate partners
News
Duke University’s Fuqua School of Business Selects Talisma Multi-channel CRM for Higher Education
Bisk Education Selects Talisma to Grow Online Professional Education
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Customer Interaction Management - Call center software to improve customer service through integrated, online communication channels, including self-service, chat, email, phone, and VoIP.
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Customer Interaction Management - Call center software to improve customer service through integrated, online communication channels, including self-service, chat, email, phone, and VoIP.

Campus Technology Summer 2008
Customer Interaction Management - Call center software to improve customer service through integrated, online communication channels, including self-service, chat, email, phone, and VoIP.
KEIO Case Study
KEIO Case Study
Talisma Advancement CRM software helps universities establish and manage relationships with alumni, donors, and corporate partners
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