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Customer Interaction Management - Call center software to improve customer service through integrated, online communication channels, including self-service, chat, email, phone, and VoIP.
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Talisma's global Professional Services team provides a comprehensive set of offerings that achieve institutional goals in the most rapid timeframe possible with maximum gains. Talisma offers a best practices-based delivery system developed from numerous worldwide implementations, including hundreds of institutions, medium-sized businesses, and Fortune 500 companies. Each implementation is tailored to address specific needs, ensuring each customer is completely satisfied.

Client Services
After a customer has identified its requirements and needs, Talisma best practices professionals provide critical assistance necessary to successfully optimize services delivery.

Integration Services
Talisma solutions have been integrated into a wide variety of enterprise systems. This experience is leveraged to deliver Talisma into each customer environment, based on specified requirements.

News
Duke University’s Fuqua School of Business Selects Talisma Multi-channel CRM for Higher Education
Bisk Education Selects Talisma to Grow Online Professional Education
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Customer Interaction Management - Call center software to improve customer service through integrated, online communication channels, including self-service, chat, email, phone, and VoIP.
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Customer Interaction Management - Call center software to improve customer service through integrated, online communication channels, including self-service, chat, email, phone, and VoIP.

Campus Technology Summer 2008
Customer Interaction Management - Call center software to improve customer service through integrated, online communication channels, including self-service, chat, email, phone, and VoIP.
2007 Inquiry Response Study of US News & World Report’s America’s Best Colleges