Free Inquiry Response Evaluation

• How quickly does your staff respond to constituent phone calls, email, and   Web form inquiries?
• How accurate are the responses?
• Do you offer the necessary communication channels to meet constituent   expectations?
• How does your inquiry response compare to the competition?

Talisma will provide a confidential evaluation of your current inquiry response, service and support competence, along with a complimentary consultation of how your team measures up to the Inquiry Response Benchmark of the US News & World Report’s - America’s Best Colleges.

For a free Inquiry Response Evaluation, please click here or call 800-304-1775.

An Inquiry Response Evaluation is the best way to find out how your department or university compares. A Talisma Evaluation Engineer will conduct frequent visits to your Web site over a five-day period to study your communication capabilities, measure inquiry responses, and conduct a thorough Web site review. The result is a focused analysis of your technologies from a constituent’s perspective. After fourteen-days Talisma will provide a confidential, for-your-eyes-only report that pinpoints communication strengths and weaknesses; offers suggestions for interaction tools to improve; and suggests ways to improve communications responsiveness and quality.

If you would like to request your Free Inquiry Response Evaluation, please click here or call 800-304-1775.