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QuickStart Service Promises Rapid and Low Cost Deployment of Talisma's Pre-packaged Hosted and Licensed Solutions
BELLEVUE, Wash., May 25, 2004 - Talisma™, a leading provider of multi-channel CRM solutions, today announced availability of Talisma QuickStart. Designed to help companies rapidly recognize the benefits of Talisma's multi-channel CRM offering, Talisma QuickStart is a packaged edition of the Talisma Customer Interaction Suite that includes the configuration, training and consulting required for complete system implementation and rollout within 10 days.
Talisma QuickStart accelerates customer acceptance and user adoption by providing a pre-packaged, low-risk solution available for both Talisma ASP, the company's proven hosted delivery solution, and its licensed solution, Talisma OnSite. QuickStart customers will have access to the Talisma Customer Interaction Suite modules, in addition to a full suite of solution options, such as advanced analytics and support for a broad range of configurable business rules.
"We understand that companies implementing CRM want proven results and they want them quickly," said Dan Vetras, President and CEO of Talisma. "Talisma has many years of experience in delivering successful CRM implementations, both as ASP and licensed solutions, and we are confident that QuickStart will address the needs of new customers delivering immediate returns for their businesses."
For companies with larger and more complex requirements, Talisma has also introduced Talisma QuickStart Plus to provide even further value by providing a menu of selectable services including advanced configuration, a range of training options and additional reporting tools.
The final announcement in Talisma's new range of delivery and deployment packages is enhanced Talisma Remote Admin. This low-cost enhanced service provides Talisma customers with a full or part-time dedicated support engineer providing remote administration, operations and support for Talisma's Customer Interaction Suite installation. Many customers will find Talisma Remote Admin appealing as a way to address the limited availability or cost of their own IT resources.
About Talisma
Talisma is a global provider of multi-channel CRM solutions that integrate the power of self-service, Email, chat, phone and campaign applications with a mature, robust enterprise multi-channel interaction management platform, comprehensive analytics and a fully integrated system-wide database. Talisma's global customers include Microsoft, Citibank, Coast Capital Savings, Dell, Aviva, HGTV, MWB, and Sony. For more information, visit us at www.talisma.com.
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