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Customer Interaction Management - Call center software to improve customer service through integrated, online communication channels, including self-service, chat, email, phone, and VoIP.
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Customer Interaction Management - Call center software to improve customer service through integrated, online communication channels, including self-service, chat, email, phone, and VoIP.

Talisma is a leading provider of Constituent Relationship Management (CRM) solutions that enable higher education institutions to deliver a truly exceptional constituent experience. Talisma solutions improve constituent satisfaction by integrating the power of email, phone, chat, VoIP, and Web self-service with a robust and mature Web services platform, comprehensive analytics, and a system-wide knowledgebase. 88% of Talisma's higher education customers are ranked among America's Best Colleges 2006 by U.S. News & World Report.

Incorporated in 1999, Talisma is based in Bellevue, Washington with offices located across Asia, Australia, Europe, and North America. Talisma has more than 800 customers worldwide.

Talisma's technologies create an infrastructure that has proven to raise efficiencies and increase constituent satisfaction. Talisma delivers measurable ROI and enhanced service in a fraction of the time and cost normally experienced with alternative vendors. Highly-skilled service experts deliver cost-effective outsourced hosting, rapid onsite deployments, professional services, and lower-cost customization.

News
Duke University’s Fuqua School of Business Selects Talisma Multi-channel CRM for Higher Education
Bisk Education Selects Talisma to Grow Online Professional Education
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Customer Interaction Management - Call center software to improve customer service through integrated, online communication channels, including self-service, chat, email, phone, and VoIP.
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Customer Interaction Management - Call center software to improve customer service through integrated, online communication channels, including self-service, chat, email, phone, and VoIP.

Campus Technology Summer 2008